1. Select "Options and Career" in the bottom left corner
2. Select "Settings" at the bottom of the menu
3. Select "Network" on the top row of menu options
4. Press the arrow next to "Xbox Live" to change it to "LAN"
5. Press back at the bottom left of the screen
6. When prompted press "Save Settings"
7. On the main menu press the button at the top right of the screen next to your name and rank
8. From the menu that appears on the right of the screen select the player you need to join and pick "join"

So you can't see LAN games in the game lobby
1. Make sure the game is allowed through your firewall
2. Try switching TheBigLAN network to "Private" rather than "Public" by selecting "Network & Internet Settings" under the network option from the task bar, selecting TheBigLAN, and choosing "Private".
3. Try disabling all network interfaces besides the one you are trying to use. For example, CSGO will default to your first ethernet port for server advertisements regardless of if you are on Wi-Fi or a secondary interface.
4. Try connecting directly to the server via IP. The tech desk will be able to help you do this.

So you're on the network but games are downloading slowly
1. Users are speed limited on the network to ensure there is sufficent bandwidth for onlines games, however The Big LAN Cache will allow you to install supported games at up to Gigabit speeds. Ensure you are automatically receiving the address for the DNS and have not allocated your own, it should be set to 192.168.0.3 else you will not be able to access the cache.
2. If you have the correct network settings but are still seeing slow download or patching times, speak to a member of The Big LAN tech team to diagnose the issue. Note we cannot pause the schedule to fix this issue once a tournament for the game experiencing the problem has already started.