Network Issues

- If you're accessing this page separately to The Big LAN network, click here



1. Check your ethernet cable is properly connected to your machine and The Big LAN LAN Box

2. Check that other attendees using the same LAN Box are able to access the network. If not request staff assistance

3. Check you have received an IP Address. Search from cmd.exe and then type ipconfig. Check to see the network port you are using has received an address in either the 192.168.0.x or 192.168.1.x range from "TheBigLAN"

4. Check you have not assigned your own IP address

5. Attempt to ping The Big LAN Server. Search for cmd.exe and then type “ping 192.168.0.1”. If this does not work request staff assistance

- If you're accessing this page from The Big LAN network, but experiencing other problems, click here



1. Check if you can access any other sites, e.g. something.com

2. Reboot your machine. Services like Steam and Epic can sometimes have issues when joining new network

Counter Strike - Global Offensive

- If you are having trouble booting or installing Counter Strike, click here



1. The Big LAN Cache will allow you to install Counter Strike at up to Gigabit speeds. Ensure you are receiving the address for the DNS automatically or have set it to 192.168.0.3, else you will not be able to access the cache.

2. If you have the correct network settings but are still seeing slow download or patching times, speak to a member of The Big LAN tech team to diagnose the issue. Note we cannot fix this issues once the tournament has started.

- If you're attempting to join The Big LAN servers, click here



1. Make sure CSGO is allowed through your firewall

2. Try switching TheBigLAN network to "Private" rather than "Public" by selecting "Network & Internet Settings" under the network option from the task bar, selecting TheBigLAN, and choosing "Public"

3. Try disabling all network ports besides the one you are trying to use. CSGO will default to your first ethernet port for server advertisements regardless of if you are on Wi-Fi.

4. Try connecting directly to the server. Go to settings in CSGO and select enable console. Press the ~ key and type the following for the applicable server:

Server 1 - "connect 192.168.0.11:27015"

Server 2 - "connect 192.168.0.11:27016"

Server 3 - "connect 192.168.0.11:27017"

Server 4 - "connect 192.168.0.11:27018"

Server 5 - "connect 192.168.0.11:27019"

Halo: Custom Edition

- If you are having trouble booting or installing Halo Custom Edition, click here



1. You can download Halo Custom Edition here and follow the install instructions included.

2. If you receive an error when you attempt to boot Halo referring to "HAC" revert the third installation step by deleting the dll file you added to the control folder.

- If you're attempting to join The Big LAN servers, click here



1. Make sure Halo is allowed through your firewall

2. Try switching TheBigLAN network to "Private" rather than "Public" by selecting "Network & Internet Settings" under the network option from the task bar, selecting TheBigLAN, and choosing "Public"

3. Try connecting directly to the server by selecting "join by IP" rather than LAN using the following addresses and no passwords:

Server 1 - 192.168.0.12

Server 2 - 192.168.0.13

Server 3 - 192.168.0.14

Server 4 - 192.168.0.15

Halo: The Master Chief Collection

- If you are having trouble booting or installing Halo Master Chief Collection, click here



1. The Big LAN Cache will allow you to install Halo MCC at up to Gigabit speeds. Ensure you are receiving the address for the DNS automatically or have set it to 192.168.0.3, else you will not be able to access the cache.

2. If you have the correct network settings but are still seeing slow download or patching times, speak to a member of The Big LAN tech team to diagnose the issue. Note we cannot fix this issues once the tournament has started.

- If you're attempting to join a game of Halo Master Chief Collection, click here



1. Make sure Halo is allowed through your firewall

2. Try switching TheBigLAN network to "Private" rather than "Public" by selecting "Network & Internet Settings" under the network option from the task bar, selecting TheBigLAN, and choosing "Public"

3. Under settings in Halo MCC Ensure your network is set to "Xbox Live", not LAN.

Rocket League

- If you are having trouble booting or installing Rocket League, click here



1. The Big LAN Cache will allow you to install Rocket League at up to Gigabit speeds. Ensure you are receiving the address for the DNS automatically or have set it to 192.168.0.3, else you will not be able to access the cache.

2. If you have the correct network settings but are still seeing slow download or patching times, speak to a member of The Big LAN tech team to diagnose the issue. Note we cannot fix this issues once the tournament has started.

- If you're attempting to join a game of Rocket League, click here



1. Make sure Rocket League is allowed through your firewall

2. Try switching TheBigLAN network to "Private" rather than "Public" by selecting "Network & Internet Settings" under the network option from the task bar, selecting TheBigLAN, and choosing "Public"

3. If unable to host and/or join a game on LAN, create a private internet match instead from the same menu.

Age of Empires

- If you are having trouble booting or installing Age of Empires, click here



1. The Big LAN Cache will allow you to install Age of Empires at up to Gigabit speeds. Ensure you are receiving the address for the DNS automatically or have set it to 192.168.0.3, else you will not be able to access the cache.

2. If you have the correct network settings but are still seeing slow download or patching times, speak to a member of The Big LAN tech team to diagnose the issue. Note we cannot fix this issues once the tournament has started.

- If you're attempting to join a game of Age of Empires, click here



1. Make sure Age of Empires is allowed through your firewall

2. Try switching TheBigLAN network to "Private" rather than "Public" by selecting "Network & Internet Settings" under the network option from the task bar, selecting TheBigLAN, and choosing "Public"

3. Ensure you are attempting to host and join a game online, not LAN. Age of Empires II appears to be far more stable and able to detect games online.

Unreal Tournament 2004

- If you're attempting to join a game of UT2004, click here



On attempting to select Multiplayer - > Join Game, the game may throw an error saying the firewall is blocking joining even when UT2004 has been allowed. To solve this talk to the tech desk to get help editing your UT2004.ini file.

VR Section

No help available, ask The Big LAN staff stationed at the VR section

Board Games Section

No help available, ask The Big LAN staff stationed at the board game section